All feedback from patients, whether a complaint or compliment, but especially constructive criticism, is welcome.
If by some mischance we fail to meet your needs or you are dissatisfied with some aspect of the service provided we invite you to let us know. You are welcome to speak or write to any partner or the practice manager.
A procedure exists to respond rapidly to concerns raised, you can be assured that all matters raised are accorded proper consideration.
Alternatively you could contact the Northumberland Care Trust (01670 394400) or the Patient Advice and Liaison Service (01670 511098).