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Noticeboard

The practice is closed from 12.00 pm on 20 September and 22 November for training. Please call 999 for emergency assistance or 111 if you need medical advice.

The Haydon Bridge Health Centre Dispensary is now running at a reduced service for the foreseeable future. The dispensary will now be open Monday to Wednesday 8.00 until 18:00 and closing between 12.00 and 13.15. The dispensary will not be open on Thursdays and Fridays. Please can you ensure medication is ordered and collected during these times. We apologise for any inconvenience this may cause.

Online booking system – new log-in details
We have recently changed our clinical system to one that is used widely across other local healthcare services. This new system will help improve how our healthcare professionals share important information to benefit your care.

Our new online booking system is now up and running, please contact us to receive new log-ins to enable you to book an appointment or order repeat prescriptions online.

If you are already registered with our online booking service for appointments and repeat prescriptions, you do not need to re-register. However as this is a different system, you will need new log-in details – please request these now by contacting the surgery either in person or by telephone. Log in details can be given to you in person or posted to your address.

Please note the new log-in details won’t be automatically issued, you will need to contact us to request these. Thank you for your co-operation.

Out of Hours/Home visits

 

ALL EMERGENCIES – ANYTIME - DIAL 999

 

If the situation you are facing is serious or life-threatening (severe pain, blood loss, unconsciousness etc) 

Dial 9 9 9  – WITHOUT DELAY 

When the premises are closed at night, weekends and Public Holidays, telephone  1 1 1  

The answer phone will give this number at nights and weekends.

Contractors commissioned by the Northumberland Clinical Commissioning Group provide the out of hours service.


HOME VISITS


It is always preferable to be seen in the health centre where the staff and equipment are available to meet your needs.  Patients with raised temperatures and common infections can be brought with safety to the health centre and if necessary kept apart from others. 

For those unable to leave their beds or homes because of illness visits can be requested. 

Requests for home visits should be made before 10.00am to allow the most urgent cases to receive priority.  Where there is doubt about the need for a home visit a doctor or nurse will discuss the situation with you by telephone.



 
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