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FLU CLINICS 2017 - Open sessions no appointment necessary.

Allendale Health Centre  - Tuesday 26 September 8.30am - 8.00pm & Thursday 19th October 8.30 am - 4.30pm

Haydon Bridge Methodist Chapel - Friday 6 October 8.00am - 4.00pm

Haydon Bridge Health Centre - Friday 13 October 8.00am - 4.00pm & Saturday 14 October 8.00am - 1.00pm & Thursday 19 October 4.00pm - 8.00pm

 Test Results
The day’s post both paper and electronic will usually have been processed by mid afternoon.  If you wish to enquire about a result or report please telephone after 3.00pm

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Extended Hours

We offer evening GP appointments from 6.30pm alternate Tuesday at Allendale & alternate Thursday at Haydon Bridge. These appointments are pre-bookable only.

DISPENSARY NEWS

Repeat prescriptions and drug enquiries are handled by our dispensary staff. Please contact them direct on 01434 688351. This line is on answer phone until 10.00am and again over the lunchtime period, 12 noon until 2.00pm. You may leave a message during these times. Please note that the dispensary is closed between 12 noon and 1.15pm and reception staff are unable to hand out prescriptions during this time.

 

Practice Merger

30 August 2013

 

Dear Patient

 

Proposed Merger – Allendale Medical practice & Haydon & Allen Valleys Medical Group

 

I am writing to advise you that we are planning a merger of Allendale & Haydon Bridge GP practices, and we would like to hear your views on the proposed merger.

 

We strongly believe in, and are committed to, maintaining local provision of high quality General practice in our rural communities. However, both practices are currently under significant financial threat and believe the best way to maintain a service to our rural population is through a closer working arrangement.  Discussions have concluded that the best way to achieve this is through a formal merger.

 

The practices are based at Allendale Health Centre and Haydon Bridge Health Centre, and both of these locations will remain the same after the merger.  Both practices share the same values and work ethic to ensure patient satisfaction and to provide excellent customer service.  We wish to assure our patients that there will not be a reduction in services provided.

 

The proposed formal merger will take place in April 2014 and a question and answer sheet is attached which may answer any queries that you may have.

 

We welcome any comments or feedback that you have about this merger and attach a feedback sheet for your convenience.  These can be posted back or handed in at either of the practice reception desks.  These forms should be returned to us no later than 30 September 2013.

 

In addition, we will be holding two public meetings where patients will be welcome to attend and ask questions from the GP Partners.  These meetings will be held:

 

Allendale Village Hall, Tuesday 17th September 7pm

Haydon Bridge Community Centre, Tuesday 24th September 7pm

 

Any queries or questions can be made in writing or by email to:

 

Anne Grieve

Practice manager

Allendale & Haydon Bridge Health Centres

annegrieve@nhs.net

 

Yours sincerely

 

 

Drs Henderson, George & Wyatt, Haydon Bridge & Allen Valleys Medical Group

Drs Hadaway & Aitken, Allendale Medical practice

 

Frequently Asked Questions – August 2013

 

1.  Will there be a reduction in services provided to patients?

 

No, we will continue to offer the same range of services at each of the sites. 

 

2.  Will the existing premises locations change?

 

No, we will continue to offer our services from the health centres at Allendale and Haydon Bridge as at present.

 

3.  Can patients still be seen at Allendale and Haydon Bridge?

 

Yes, for patients there will be no change in how they access GP services.

 

4.  Will patients be able to choose to be seen at Allendale or Haydon Bridge?

 

Yes, from April 2014 patients will be able to access appointments at either Allendale or Haydon Bridge.

 

5.  Will patients have to wait longer for appointments?

 

No, we won’t be reducing the appointments available to patients.  We will be monitoring this closely from April 2014 when we will be running a single appointment system.

 

6.  Will patients be able to contact staff at either site?

 

Yes, the telephone systems will remain the same and staff will be able to be contacted as they are currently.

 

7.  Will staff be working across both sites?

 

We hope to see our GPs working across both sites to offer choice of appointments for patients.

 

8.  Will there still be a dispensary at Haydon Bridge?

 

Yes, the dispensary will continue at Haydon Bridge as at present.  We will not be opening a separate dispensary at Allendale.  The practices will continue to work closely with the community pharmacies in Allendale and Haydon Bridge.

 

9.  Will we be making staff redundant?

 

No, we will not be making staff redundant through the merger process.

 

Feedback Response Form

 

My views on the merger proposals are:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please return by Monday, 30 September 2013

by post or at the reception Desks at either:

 

Allendale Health Centre

Shilburn Road

ALLENDALE

Haydon Bridge Health Centre

North Bank

HAYDON BRIDGE

 

 

 

 

 

 

 

Patient Name:

…………………………………………………………

 

Address:

 

…………………………………………………………

 

…………………………………………………………

 

Telephone:

…………………………………………………………

 

 

Email:

…………………………………………………………

 

 

 



 
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