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FLU CLINICS 2017 - Open sessions no appointment necessary.

Allendale Health Centre  - Tuesday 26 September 8.30am - 8.00pm & Thursday 19th October 8.30 am - 4.30pm

Haydon Bridge Methodist Chapel - Friday 6 October 8.00am - 4.00pm

Haydon Bridge Health Centre - Friday 13 October 8.00am - 4.00pm & Saturday 14 October 8.00am - 1.00pm & Thursday 19 October 4.00pm - 8.00pm

 Test Results
The day’s post both paper and electronic will usually have been processed by mid afternoon.  If you wish to enquire about a result or report please telephone after 3.00pm

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Extended Hours

We offer evening GP appointments from 6.30pm alternate Tuesday at Allendale & alternate Thursday at Haydon Bridge. These appointments are pre-bookable only.

DISPENSARY NEWS

Repeat prescriptions and drug enquiries are handled by our dispensary staff. Please contact them direct on 01434 688351. This line is on answer phone until 10.00am and again over the lunchtime period, 12 noon until 2.00pm. You may leave a message during these times. Please note that the dispensary is closed between 12 noon and 1.15pm and reception staff are unable to hand out prescriptions during this time.

 

Confidentiality

Confidentiality

Information held by the practice about you is confidential and securely held.  Only those directly concerned with your care have access to it.  Your written permission is required before any information is divulged to other parties – for example insurance companies, lawyers etc. 

You have a right of access to the information held about you.  Should you wish to exercise this right you should contact the practice manager who will make the arrangements.  A fee is payable.


The Rights and Responsibilities of Patients

We aspire to provide the best possible medical care in a friendly, timely and accessible manner.  It is the responsibility of the patient to:

  • Use the services properly
  • Make appointments with the correct member of staff
  • Attend appointments punctually – let us know if you cannot attend
  • Read this brochure to allow use of the services to best effect
  • Be understanding when the demands of others affect you


 
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